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Frontier Eye Media
Frontier Eye Privacy Policy
Frontier Eye (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data in accordance with the Data Protection Act, 2019 of Kenya (“the Act”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.frontiereye.com] (the “Site”) or interact with our services.
By accessing or using the Site, you consent to the terms of this Privacy Policy.
- Data Controller
Frontier Eye is the Data Controller responsible for determining the purpose and means of processing your personal data.
If you have questions or concerns regarding your data, please contact us at:
info@frontiereye.com
- Information We Collect
We collect and process both personal and non-personal data as defined under the Act:
a. Personal Data
Information that can identify you, such as:
Name, email address, and phone number (e.g., for newsletter subscriptions, feedback, or contact forms).
User-generated content (comments, submissions, or correspondence).
Any other details you voluntarily share with us.
b. Non-Personal Data
Automatically collected information that cannot identify you directly, such as:
Browser type, device model, IP address, and operating system.
Website usage statistics (pages visited, duration of stay, referral sources).
Cookie and analytics data (see Section 7).
- Lawful Basis for Processing
We process your personal data under one or more of the following lawful bases:
Consent: When you voluntarily provide data or subscribe to our newsletters.
Contractual necessity: When processing is required to fulfill a service you have requested.
Legal obligation: To comply with applicable laws or regulations.
Legitimate interests: For purposes such as improving our website, ensuring security, and understanding audience engagement.
- How We Use Your Information
Your data may be used to:
Provide and maintain our website and related services.
Respond to your inquiries, feedback, or complaints.
Send newsletters or updates (only if you have subscribed).
Monitor and analyze website performance and user engagement.
Detect and prevent fraud, unauthorized access, or abuse.
Comply with legal obligations or requests by public authorities.
- Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share it under limited circumstances:
With Service Providers: For website hosting, analytics, or email delivery, bound by confidentiality agreements.
For Legal Reasons: When required by law, court order, or government directive.
For Security and Enforcement: To prevent, detect, or address potential violations of law or our policies.
Business Transfers: In the event of a merger or acquisition, data may be transferred to the successor entity under similar protections.
- Data Retention
We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.
- Cookies and Analytics
Our Site uses cookies and similar technologies to improve your browsing experience and analyze site traffic.
Cookies help us remember your preferences and tailor content.
You can disable cookies through your browser settings; however, some features of the Site may not function properly without them.
We may also use analytics tools (e.g., Google Analytics) that collect non-personal information in compliance with applicable data protection laws.
- Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
However, please note that no method of online transmission is entirely secure, and we cannot guarantee absolute protection.
- Your Rights Under the Data Protection Act (2019)
You have the following rights regarding your personal data:
Right to be informed: To know how your data is being used.
Right of access: To request a copy of your personal data held by us.
Right to rectification: To request correction of inaccurate or incomplete data.
Right to erasure: To request deletion of your personal data where applicable.
Right to object or restrict processing: To limit or stop certain types of data use.
Right to data portability: To receive your data in a machine-readable format.
Right to lodge a complaint: With the Office of the Data Protection Commissioner (ODPC) if you believe your data rights have been violated.
To exercise any of these rights, contact us at info@frontiereye.com
- Children’s Privacy
Frontier Eye does not knowingly collect personal data from individuals under the age of 18. If we learn that we have collected such data without parental consent, we will delete it promptly.
- Cross-Border Data Transfers
Where data is transferred outside Kenya, we ensure it is protected under standards equivalent to those required by the Data Protection Act, including the use of contractual safeguards or adequacy decisions by the ODPC.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Your continued use of our Site after updates indicates acceptance of the revised terms.
- Contact Information
For inquiries, data requests, or complaints, contact:
Frontier Eye
info@frontiereye.com